Total Weirdness

So I recently purchased a book bag from Pottery Barn Teen or PBTeen. I had ordered it online, and it was suppose to be here two weeks ago. So as usual with me, I kept tracking my order to make sure that it would arrive when I needed it to, which isn't till next week but I would like to have it already. So I tracked and one day it tells me that it's in a town only an hour away from mine. It says something about changing the address but I pay no attention to it. I just get so excited because I know it should be in my mailbox in just a day. The next day I go and check the mailbox to see if it's there and it's not. I don't think anything of it. I was just a little annoyed. The following day is a Saturday, so when it's not there I just think that it will be there that Monday. It's not. So now I'm frustrated and totally confused. It should of been there. The past week I have been going to check the mail to just get things that I haven't been expecting, but not the one thing I have been. I try to contact PBTeen through email, but they're no help. They just suggest to go and track my order. I track it and it says it was delivered to the front door. I think, "that's funny, it was suppose to ship to a P.O Box." I never get mail at home anymore. I usually ship everything to my P.O Box, and if it can't go there than I just don't get it or wait till I have time to go to the store and buy it. So after much frustration, I finally decide to call customer service and get to the bottom of this. I talk to a lady and tell her my order number that I read from my computer screen. She says that it was delivered to the front door. I tell her that it was suppose to go to a P.O Box, and that if it was delivered to my front door I haven't seen it. She puts me on hold three times. One time she comes back on and tells me that it was delivered to an address, but I tell her that that's not my home address. She tells me that they don't ship to P.O Boxes. I think this is odd because it never said that they couldn't ship to a P.O Box. Usually when I enter my shipping address, it tells me before my order is confirmed that they can't ship to P.O boxes. PBTeen never told me that. I thought it was all good. So after the third time that she put me on hold, she asks for my home address and tells me that they're shipping it to me again and that I won't be charged again. I'm relieved but surprised that the person didn't send it back when they got my order. I tell my mother this because I have been complaining to her about how my order should of been here. She asks me the address they had shipped it to and she looks it up online. She finds out that the person they shipped it to has my name just spelled differently. I spell my name Alisha, and this person spells it Alicia. We have the same last name, and it's spelled exactly the same. I never knew there was someone else with my name in my town. Somehow my mom gets this lady's number and tries to call her. Why? I don't know, she probably wanted to know if she got my order, and if she would send it to me. Well the number had been disconnected so we never found out if she did actually get my book bag. I just found it weird that this happened. It never has before and I hope it doesn't again. Another thing I find weird is that I never knew there was another person in my town with the same name and my town is so small. I'd think I'd know a thing like this. It's a crazy, mixed up world we're living in!

Adios,

Alisha